Exchanges or returns are only accepted due to the following reasons: 

• Product defect 
• Wrong items sent 

Exchange or returns will not be accepted with the following reasons: 

• Change of mind 
• Degree of stickiness 
  • Degree of stickiness of products are subjective and not considered as product defect, unless the product clearly does not adhere to skin (ie. product falls immediately after putting on skin)
• Damaged parcel / packaging 

Should there be a valid reason for exchange, please contact us within 5 working days from the day your receive the products. 

Please note that we do not provide monetary refunds. 

Miss Sticky reserves the rights to reject any exchange / returns should any conditions not be fulfilled.